We don’t just write about the Bastrop fiber build — we signed up for it. This is a real, first-person account of one Highline install in the county, updated at every step so you can see exactly what a Highline fiber install looks like, start to finish.
Called Highline and picked the top plan: 2-Gig symmetrical fiber (2,000 Mbps up and down), indoor and outdoor mesh Wi-Fi, a dedicated IP, no annual contract. Paid the install fee and a pre-install charge that day and got scheduled on the call. Friendly, quick, no upsell games.
A crew walked the property the very next day to plan the fiber route and the drop. Fast — a good sign the build in this part of the county is well underway.
The crew started running the line toward the property — the trenching and routing that has to happen before a single light blinks indoors. This is the part most people never see.
On a rural parcel, the fiber route crosses a point that needs a Right of Entry (ROE) on file before the crew proceeds — standard for country properties. Highline flagged it early and handled it by the book, keeping the build clean and the line properly permitted. Good to know if you’re out on acreage: have your access and easements handy and it’s a quick step.
Done on our end: the Right of Entry is signed and submitted, and we’ve pointed the crew to two clear routes onto the property (Clover Road and Ladybug Lane), so access is clear. With the ROE in hand, Highline is lining up the reschedule — the goal is this week, and their team has been responsive and proactive throughout. We’ll post the new install date the moment we have it.
Equipment goes in and the service turns on — the day the fiber is actually live and running.
The honest payoff: real speed tests (does 2-Gig deliver?), mesh coverage, latency, and how it compares to what we had before. Numbers posted here, good or bad.
Two conversations with Highline today, documented here as promised — a live support chat and a direct call from their operations team.
We opened a live chat with Highline support to confirm the signed Right of Entry had landed and to ask for a reschedule. Support confirmed the ROE was received and had been sent to the operations team for approval, with scheduling to follow once it’s approved. We asked about next steps on scheduling, and support was helpful — they relayed our questions to dispatch and quickly connected us with an operations lead directly. The chat wrapped up as that call began.
That lead was Scott Borel from Highline operations, who called while the support chat was still open. He confirmed the job is on Highline’s Bastrop County construction list, flagged “pending ROE,” and that he already had the signed form in hand. He said the fiber runs within about 1,000 yards of the property down Ladybug Lane — the obvious route in — and that he’d check with construction management for any surprises and call back with a plan. He was candid that the Right-of-Entry step is “a challenge” on rural builds, and thanked us for working through it. He also offered to share this case study with Highline’s marketing team.
Our read: this is how it ought to go. The access step is a normal part of a rural build, and the moment the paperwork was in, a Highline operations lead picked up the phone the same day. Now construction confirms the route and a date. We’ll post it here the minute we have it.
Plan: 2-Gig symmetrical fiber, indoor + outdoor mesh Wi-Fi, dedicated IP, no annual contract. Signed 9/17, surveyed 9/18, outside work underway. We’re coordinating a standard rural right-of-entry step with Highline (see the timeline) and will report real speeds the day it’s on.